Date of Last Revision: February 27, 2018
Summary and Contents
- Information We Collect: When you interact with us through the Services, we may collect personal information and other information from you, including information you give us, information we get from your use of our services, information we receive from other sources and information collected by third parties on our Sites. Learn more
- Disclosure of Your Personal and Other Information: We do not sell your personal information. There are, however, certain circumstances in which we may share your personal information with certain third parties without further notice to you, including in connection with business transfers, service providers, consultants and related third parties, partners and resellers and to comply with legal requirements. Learn more
- Accessing and Updating Your Personal Information: Upon request we will provide you with information about whether we hold any of your personal information and allow you to access, correct, or request deletion of such information. In the event you close any account in connection with the Services, we will remove your name and other personal information. Learn more
- Links from the Sites: Certain pages of the Services may, from time to time, contain external links. We are not responsible for the privacy practices of other websites. Learn more
- Security: We take reasonable steps to protect the personal information provided via the Services from loss, misuse, and unauthorised access, disclosure, alteration, or destruction. Learn more
- Children: Our Sites and our Services are not directed to persons under 18. If we become aware that a child under 18 has provided us with personal information, we will delete such information from our files. Learn more
- Our Contact Information: We have designated our Privacy Manager to oversee our compliance with applicable privacy laws. Questions and inquiries concerning your privacy may be directed by email to firstname.lastname@example.org or to the address below. Learn more
- Cookie Law: The law on cookies demands that you, as a website user, are given the opportunity to understand how cookies are used on our websites and consent to cookies being stored on your computer (laptop/mobile/tablet). Learn more
Information We Collect
When you interact with us through the Services, we may collect personal information and other information from you, including:
- Information you give us.
- We collect personal information from you when you complete our online forms or contact us with inquiries or create an account to access and use the Services. This information includes contact information such as name, mailing address, email, phone number and company information.
- Information we get from your use of our services.
- When you interact with us through the Services, we receive and store certain personally non-identifiable information. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you. We may store such information itself or such information may be included in databases owned and maintained by our affiliates, agents or service providers.
- As is true of most websites, we gather certain information automatically. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the site.
- Tracking Technologies:
- Information we receive from other sources. We may receive information about you from other sources, including publicly available databases or third parties from whom we have purchased data, and combine this data with information we already have about you. This helps us to update, expand and analyse our records, identify new customers, and provide products and services that may be of interest to you. If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.
- Information collected by third parties on our sites. Our Sites include social media features and widgets such as Facebook, Twitter and LinkedIn or interactive mini-programs that run on our website. These features may collect your Internet protocol address, which page you are visiting on our website, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy statement of the company providing it.
We may accumulate and aggregate certain anonymous statistical and related data in order to improve the performance and functionality of the Services, to develop new products and/or the Services or to analyze the usage of the Services. As noted above, we may use aggregated or anonymous data for such purposes as we, in our sole discretion, deems to be appropriate.
We are the sole owner of information collected on the Sites (including any metadata), except for vendor lists and contact information that you provide to us in connection with your use of our Services.
Our Use of Your Information
If you provide personal information for a certain reason, we may use such personal information in connection with the reason for which it was provided. We may also use personal information to administer your account, to respond to customer service requests, to help us improve the content and functionality of the Services, to better understand our users and to improve the Services and to market our Services to you. We may combine any or all of this data with other information we collect about you.
We may also use this information to contact you in the future to tell you about services we believe will be of interest to you. Each bulk marketing communication we send you will contain instructions to “opt-out” of receiving future marketing communications. In addition, if at any time you wish not to receive any future marketing communications or wish to have your name deleted from our mailing lists, contact us as indicated below under “Our Contact Information.”
Disclosure of Your Personal and Other Information
We do not sell your personal information. There are, however, certain circumstances in which we may share your personal information with certain third parties without further notice to you, as set forth below:
- Business Transfers. As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, personal information may be part of the transferred assets or otherwise shared.
- Legal Requirements. We may disclose your personal when such disclosure is necessary or advisable, in our sole discretion, to conduct an investigation, respond to a third party or law enforcement subpoena or court order, bring legal action, prevent harm to others or pursue other relief when you or a third party are or may be: violating our terms and conditions of use; causing injury or other harm to, or otherwise violating our property or other legal rights, or those of other users or third parties; or violating federal, state, local, or other applicable law. This disclosure may include transferring information to the U.S. and outside the European Economic Area.
We may also share aggregated and non-personal information with any third party, including the media and industry observers.
Accessing and Updating Your Personal Information
Upon request we will provide you with information about whether we hold any of your personal information. You may access, correct, or request deletion of your personal information by contacting us at email@example.com. We will respond to your request within a reasonable timeframe. Please be aware that even after we have processed your request for such a change, we may retain certain residual information in the backup and/or archival copies of our database.
In the event you close any account in connection with the Services, we will remove your name and other personal information. We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes and enforce our agreements.
Links from the Sites
Certain pages of the Services may, from time to time, contain external links. You should verify and validate any and all privacy practices of other websites. We encourage you not to provide personal information, without first assuring yourself of the privacy policies of such other websites.
WE ARE NOT RESPONSIBLE IN ANY WAY FOR ANY USE AND/OR MISUSE OF ANY PERSONAL INFORMATION OR OTHER INFORMATION PROVIDED BY YOU AT SUCH OTHER WEBSITES.
We take reasonable steps to protect the personal information provided via the Services from loss, misuse, and unauthorised access, disclosure, alteration, or destruction. Notwithstanding our efforts, we cannot guarantee absolute or unqualified protection of this information given the open nature and resulting instability of the Internet and World Wide Web, and we make no representations or warranties as to the effectiveness of our security and assume no liability for security breaches or any failure in the security of your computer equipment, your internet service provider or other networks and communications providers. If you have any questions about the security of your personal information, you can contact us at firstname.lastname@example.org.
Our Sites and our Services are not directed to persons under 18. We do not knowingly collect personal information from children under 18. If a parent or guardian becomes aware that his or her child has provided us with personal information without such parent or guardian’s consent, he or she should contact us. If we become aware that a child under 18 has provided us with personal information, we will delete such information from our files.
Write to Us
We have designated our Privacy Manager to oversee our compliance with applicable privacy laws. Questions and inquiries concerning your privacy may be directed by email to email@example.com or write to us :
Sir Francis Ley Industrial Estate
Derby DE23 8XA
Attn: Legal Department/Privacy Manager
We will use commercially reasonable efforts to respond to your inquiries, questions or comments within five (5) business days of their receipt.
Notification of Changes
The law on cookies demands that you, as a website user, are given the opportunity to understand how cookies are used on our websites and consent to cookies being stored on your computer (laptop/mobile/tablet).
What are cookies?
A cookie is a small text file, typically of letters and numbers, downloaded to your computer when you access websites. Typically, they contain the following information: a site name and unique user ID, the duration of the cookie’s abilities and effects, and a random number. As a rule, cookies cannot be used to reveal your identity or personally identifying information.
Generally, the role of cookies is beneficial, making your interaction with frequently-visited sites smoother with no extra effort on your part. Without cookies, online shopping would be much harder. Without cookies, some websites will become less interactive with the cookie option turned off.
Most common cookies
These cookies expire when you close your web browser (Internet Explorer, Firefox, Safari, Google Chrome). These cookies are used for various reasons, for example, remembering what you have put in your shopping basket as you browse a website. They can also be used for security to access your Internet banking or email.
These cookies are still stored on your computer after you have closed your web browser which allows your preferences on websites to be remembered. These cookies are used for a variety of purposes, for example, remembering your preferences on a website (your language choice or your user name on a particular website).
First and Third Party cookies
This refers to the website placing the cookie. First party cookies are cookies set by the website you are visiting. Third party cookies are set by another website; the website you are visiting may have advertising on the page and this other website will be able to set a cookie on your computer. Third party cookies on the main web browsers allow third party cookies by default. Changing the settings on your browsers can prevent this.
There are some exemptions to the above where it is essential for a website to store information on your computer, for example, to provide a service to you that you have requested.
Further information can be found at http://www.ico.org.uk/for_organisations/privacy_and_electronic_communications/the_guide/cookies.aspx and http://www.allaboutcookies.org/.